How Does Laybuy Work?
Laybuy offers online shoppers a simple interest free payment plan that lets you secure your purchase today and pay for it in 6 equal payments, once a week for 6 weeks.
Laybuy performs a credit check to obtain a credit score on all new users upon registration. Once your credit score has been confirmed and your account has been verified, Laybuy assigns your Laybuy limit and you can begin shopping immediately.
The first payment equal to one sixth of the purchase price occurs once your order is completed. For example, the MySweetSmile Teeth Whitening Kit is £39.99. This becomes 6 payments of £6.67. The remaining 5 payments are processed each week on the day of the original purchase from your nominated card. No further action is required and all account information including a payment schedule can be viewed, at any time, through your Laybuy account.
Once you select Pay by Laybuy at checkout and complete your purchase, our friends at MySweetSmile will ship your products directly to you at the delivery address you have requested.
How Much Does Laybuy Cost?
Laybuy doesn't charge you any interest or upfront fees.
If you miss a payment you will be notified immediately. A late payment fee of $10/£6 may be charged in respect of each payment you fail to make on time. Any payment default may also result in our debt collection service contacting you and/or your credit score being affected.
When Will My First Payment Be Taken?
You will always pay the first instalment at the time you place your order.
For example, the MySweetSmile Teeth Whitening Kit is £39.99. This becomes 6 payments of £6.67. So your first payment will be £6.67 taken at the time of placing your order.
Will My Payments Be Taken Automatically
They sure will!
If you have not made a payment through your account before the scheduled payment date, Laybuy automatically takes payment from your designated debit or credit card on that date within the time of 8-11am.
You can check your scheduled payment dates at any time by logging into your account at https://www.laybuy.com/consumer#/account
No one wants to incur late payment fees and you can avoid these by simply making sure you have sufficient funds available on your designated credit or debit card.
Can I Pay Instalments Off Early?
If you decide to pay off an instalment earlier than the due date, this will not affect any future instalment due dates.
For example, if you pay instalment two of six, instalment three will still be due on the same date and will not change.
Can Anyone Use Laybuy?
Laybuy is available for UK, New Zealand, and Australian residents who are at least 18 years old.
Before you can use Laybuy you need to provide us with your full name, residential address, email address and your mobile number for the credit check/verification.
We will also need your Visa Debit or Credit Card details so that we can deduct the amounts in connection with your purchase.
What If I Want To Return My Purchase?
You'll still be subject to MySweetSmile's returns policy which you can read here.
When MySweetSmile receives the products, accepts the return and refunds the full amount to Laybuy all future payments for that order will be cancelled. If you have already made one or more payments, the instalments paid will be refunded to the credit/debit card that you used to place the order. Once notified by the retailer, we will process the refund immediately and send you an email to confirm that the refund has been applied. The bank may take 5-7 business days to process this amount.
How Do I Get In Touch With Laybuy?
You can simply click Submit a Request (in the top right hand corner) or email us at email@example.com
Just make sure you include as much information as possible so that we can get your query resolved asap. If you are getting an error message, be sure to email through a screenshot so that we can see what is going on.